FieldDesk answers phones, books jobs, dispatches technicians, and collects payments — 24 hours a day, 7 days a week. No voicemail. No phone tag. No lost revenue.
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Customer calls your business number. FieldDesk's AI picks up instantly — sounds like a real person, understands context, handles any question.
FieldDesk identifies the service type, checks your availability, collects the customer's info, and books the appointment — without involving you or your techs.
SMS goes to the customer with appointment details. Your technician sees the job in their schedule. Your office never touches it.
24/7 phone coverage. Never miss a lead because you were on another call or closed for the night. AI handles it.
Checks real-time technician availability and books the right slot. No back-and-forth. Customer gets confirmed instantly.
Customer gets a text with appointment details the moment it's booked. Reminders go out automatically. No-shows drop dramatically.
Routes jobs to the right tech based on specialty, location, and availability. Your dispatchers handle exceptions; FieldDesk handles the rest.
Follows up after the job with payment links. Collects credit card info, processes invoices. Money moves faster.
After job completion, FieldDesk automatically sends a review request via SMS. More reviews. Better reputation. More leads.
Field service businesses built their tech stacks in 2005. They're still running on voicemail, sticky notes, and manual scheduling. The gap between what's possible and what's being used is enormous — and it's costing every small service company tens of thousands of dollars a year in lost business.
FieldDesk closes that gap. One AI employee, fully operational in 24 hours, replacing the work that used to require a human being on the phone at all times.
The office employee that never sleeps, never takes a day off, and never misses a call.